Testimonials

“Professional service, great accommodation. Very pro-active in their approach”
DBC Durham Housing Solutions

“Referral process is straight forward. Very responsive and professional.”
Redcar and Cleveland Local Authority

“They provide clients with the skills needed to make better informed choices and therefore reduce offending”
National Probation Service

“Without this service, a lot of the prisoners being released would be homeless. This would have a negative impact and a revolving door effect.”
HMP Holme House

“Exceptional service. Fresh start enables service users to break the cycle and with their support helps them achieve.”
HMP Kirklevington

“I love the warm welcome I get when dropping off donations. What a wonderful caring environment these lovely staff provide for people who just need a helping hand.”
Donatee

“Excellent staff. They do a great job at helping the homeless helping get their lives back on track.”
Support worker, external agency

“Amazing kind-hearted staff doing incredible work for those less fortunate than the majority even consider.”
Tony, subcontractor

“Brilliant organisation that makes a huge difference to the disenfranchised of the area”
Billingham Food Bank

“I’ve only been here a couple of days but I find the staff really friendly and helpful and the residents really welcoming.”
Service user

“The staff are on hand when you need the support but also respect your own needs and wishes”
Client

“Very homely and welcoming environment. Staff are their to support me with my appointments and meetings.”
Service user

“I have been finally understood and taken seriously, this is thanks to the staff at Fresh Start.”
Ex-service user